How do I make the payment/ Methods of payments?
There will be two types of payment options:
- Cash on Delivery
- Online Payment
For cash on delivery, our delivery agent will collect the cash after giving home delivery of the ordered device or after ensuring successful biometric registration of the ordered SIM during delivery.
For online payment option, you can make payments using Visa Card, Master Card, American Express, DBBL Nexus, Q-Cash, bKash, DBBL Mobile Banking, IBBL-mCash, uCash, SureCash, MyCash, IFIC Mobile Banking, Trust Mobile Money, OK Cash, AB Direct, IBBL iBanking, Bank Asia iBanking, City Touch, MTB iBanking, and Payza.
Do you offer installment payments?
No, currently EMI facility is not available.
Do I have to pay any delivery charges for SIM?
No, there will be no delivery charges for SIM
Is there any International Payment method?
Yes, you can pay with any Visa, Master Card or American Express Card and you might be requested to provide proof of identity.
Is cash on delivery available for all handsets?
Yes, cash on delivery is available for all handset deliveries inside Dhaka Metropolitan City. However, you cannot choose cash on delivery option if you choose more than one device in one single cart.
Are there any hidden charges when I make a purchase on eShop (extra delivery charge, sales tax etc.)?
All the charges related to the product will be visible to customers. Customers only need to pay the total amount shown on the invoice after checkout.
Will my card details be safe?
Your card details will be fully safe. Banglalink and payment gateway aggregator do not store card information in order to comply with regulatory guidelines. Only the relevant banks hold the necessary information regarding the transaction. Also Banglalink has ensured 2 factor authentications during the payment process to ensure security.
Why has my card been declined?
Please check your card details with your relevant bank.