Useful Information and Tips

  • Please save Banglalink Customer Care Center’s contacts in your handset
    • a. Mobile: +8801950111111 (while abroad, roaming charges applicable)
    • b. Fax: +880 2 8820594
    • c. E-mail:
  • Contact Banglalink Customer Care Center for the latest updates on coverage and tariff before leaving for abroad
  • In case of any difficulty while roaming, please provide an alternate number in the visiting country while lodging any complaint so that we can contact you at that number and provide a solution quickly
  • Save phone numbers in international format (e.g. +8801950111111 instead of 01950111111)
  • Remember to exclude the leading zero (0) of the area code while dialing from abroad
  • If you lose your phone, immediately send a fax at +880 2 8820594 stating “suspend/bar request” with subscription particulars like name, mobile no. and signature
  • Take your mobile phone charger – foreign countries have different electricity plug configurations so determine before you leave what type of AC adaptor you require for your mobile phone charger
  • Some countries use different electricity voltage. Like in Bangladesh we use 220v whereas in the USA they use 110v. Make sure you use the correct converter while charging your handset
  • Take a handset compatible with the visiting network. Generally, roaming customers may use
    a dual band (GSM 900/1800) handset while roaming abroad. In North & South America please use a tri-band (GSM 900/1800/1900) handset
  • Take your mobile phone’s manual/user guide with you
  • Don’t forget to take your international roaming pocket user guide